Alabama Rolls Out New Modernized Driver License System

The state of Alabama announced it is rolling out a new modernized driver license system that will provide improvements to citizens and Driver License personnel across the state.

The Alabama Law Enforcement Agency Driver License System (LEADS) is replacing a system that is nearly two decades old. Additionally, data received since 1970 will be converted into LEADS.

“This new system will consolidate multiple legacy systems into one integrated, modern system to further protect our citizens’ data and enhance customer service,” Alabama Gov. Kay Ivey said. “I am proud of ALEA’s [Alabama Law Enforcement Agency’s] dedication to complete this crucial and extensive task to positively impact all citizens.”

In order to make the transition to the new system and hardware a success, Driver License Offices statewide will close on April 18, with plans to reopen on April 26. Although offices will be temporarily closed, ALEA Examiners will continue to administer Class D and CDL Road Skills Tests, according to a press release.

“LEADS is a tangible example of ALEA’s continued focus on improving customer service, communication, and technology to effectively achieve the agency’s mission of providing quality service for all,” ALEA Secretary Hal Taylor said. “We are excited to join Governor Ivey in this announcement, and we would like to thank her and all members of the Legislature for continuously supporting our agency and providing us with the necessary resources to complete such a monumental and historic project for the state of Alabama.”

Once LEADS officially goes live, citizens will be able to pre-apply for the Alabama Driver License and enter all necessary information prior to visiting a local office, reducing wait times “exponentially.”

LEADS will also offer the following online services to citizens:

• Ability to update their addresses;
• Ability to pay and reinstate their licenses;
• Ability to upload U.S. Department of Transportation (USDOT) Medical Cards;
• Ability to view Transportation Security Administration’s (TSA) Hazmat background checks;
• Ability to issue duplicate licenses to eligible foreign nationals; and
• Ability to pre-apply for individuals who are requesting an Alabama License for the first time.

“Beyond upgrading the capabilities of our infrastructure with state-of-the-art technology, LEADS allows us to more efficiently serve and interact with our customers,” ALEA Driver License Division Chief Jonathan Archer said. “The agency and my team are absolutely devoted to ensuring all of our local and state partners are fully informed on the new system, as well as on the significant impacts the office closures will have on citizens statewide during the modernization and transition process.”